These standard rules are applicable to all drawings held at San Manuel Casino. For specific entry and claim rules unique to individual promotions and drawings, please see the individual rules for those drawings available at Guest Services/Club Serrano booths.
Casino capacity is limited and participation into a promotion/event is not guaranteed if a patron is unable to register/activate entries during the times stated in the official rules. No special circumstances will warrant the delaying of a promotion/event to be able to accommodate individuals or groups of individuals.
Must be 21 years of age or older to participate and must be a member of the Club Serrano program. Membership is free.
There will be one free entry per member per promotion excluding Club Serrano Tier specific drawings and drawings held in premium gaming rooms.
Patrons will be eligible for all drawings upon activation. Patrons will need to activate their entries within two (2) hours before each drawing by playing with their Club Serrano card properly inserted in a slot machine and removing their card at least once within two (2) hours of each drawing, or by swiping at any kiosk.
a. Table Game players can activate their entries by swiping in the kiosks or by having their rated sessions closed within two (2) hours of each drawing.
Slots players can earn additional entries based on play and tier status. For every 100 points earned (unless stated otherwise in individual rules), patrons will earn additional entries as follows: Classic – 1X, Emerald – 4X, Amber– 5X, Diamond – 6X, Turquoise – 8X
Table Games players can earn additional entries based on time spent and average bet on tables. Table Game players must present their Club Serrano card to a Table Games Pit Boss to be entered (rated), using table games procedures. Being rated refers to actual buy-in and dollar bet entered into the Table Manager system.
Table Games players will earn additional entries through a multiplier based on tier status, as follows: Classic – 1X, Emerald – 4X, Amber– 5X, Diamond – 6X, Turquoise – 8X
Entries are valid for all drawings for that promotion.
Premium gaming rooms include The Vault, Lotus 8 Palace, and the High Limit rooms located on the first floor.
Winners will be called over the San Manuel PA system. Announcements may not be made in all rooms.
Winners will have seven (7) minutes to claim their prize at the designated drawing location. If any of the winners drawn do not claim, there will be a maximum of three (3) re-draws in an attempt to identify all winners.
For a promotional game outcome requiring multiple winners to select from among randomized objects containing prize results, winners will select in the order in which they arrived at designated locations and were confirmed.
All club members will be eligible to win each drawing time per drawing day.
Winners may choose to take Free Play in lieu of a cash prize for the same amount.
Free Play Prizes will be valid as follows: $1-$19,999 Free Play valid for seven (7) days; $20,000 - $40,999 Free Play valid for thirty (30) days; $41,000+ Free Play valid for 60 days.
Prizes are non-transferable and non-exchangeable.
Winners must fill out a prize agreement and W-9, when applicable, and provide a valid I.D. to claim any prize.
Falsification of any information will result in ineligibility.
By participating in the promotion, all participants agree to and acknowledge that they will abide by the official rules, regulations and procedures of the promotion. Official rules will be posted on the Casino floor and also made available at Guest Services/Club Serrano booths.
By participating in this promotion, you grant San Manuel Casino permission to print, publish, televise, or otherwise utilize your name, city, state, photograph, or any likeness of you for promotional purposes.
Guest Services Management will resolve any and all disputes. Persons who violate any rule, gain unfair advantage in participating in the contest, or obtain winner status using fraudulent means will be disqualified.
Persons who have voluntarily or involuntarily been excluded from the property or who have requested self-exclusion from the property are not eligible to participate in the promotion.
Employees of San Manuel Casino and their respective affiliates, owners, subsidiaries, franchisees, and advertising or promotion agencies are not eligible, nor are members of these employees’ families (defined as parents, children, siblings, spouse, and life partners).
Management reserves the right to cancel, change or modify the promotion without notice at any time.
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